END USER LICENSE AGREEMENT
Casino Quest Application and Services
Effective Date: January 1, 2026
Last Updated: January 1, 2026
IMPORTANT – PLEASE READ CAREFULLY
This End User License Agreement ("Agreement" or "EULA") is a legally binding contract between you ("User," "you," or "your") and CEI Limited, a Nevada corporation ("Company," "we," "us," or "our"), governing your use of the Casino Quest application, related games, website, and all associated services (collectively, the "Services").
BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE SERVICES.
1. ACCEPTANCE OF TERMS
1.1 Agreement to Terms
By creating an account, downloading, installing, or using any part of the Services, you agree to be bound by this Agreement, our Privacy Policy, and our Community Guidelines, all of which are incorporated herein by reference.
1.2 Capacity to Contract
You represent and warrant that you have the legal capacity to enter into this Agreement. If you are entering into this Agreement on behalf of a company, organization, or other entity, you represent that you have the authority to bind such entity to this Agreement.
1.3 Modification of Terms
We reserve the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement within the Services or by sending you an email notification. Your continued use of the Services after such modifications constitutes your acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue using the Services.
2. ELIGIBILITY AND AGE REQUIREMENTS
2.1 Minimum Age
You must be at least eighteen (18) years of age to use the Services. By using the Services, you represent and warrant that you are at least 18 years old.
2.2 Age Verification
We reserve the right to request proof of age at any time. If we determine that you do not meet the minimum age requirement, your account will be immediately terminated without refund.
2.3 Compliance with Local Laws
You are responsible for ensuring that your use of the Services complies with all laws, rules, and regulations applicable to you in your jurisdiction. Some jurisdictions may have different age requirements or restrictions on gambling-related educational content.
3. DESCRIPTION OF SERVICES
3.1 Educational Purpose
Casino Quest is an educational and training platform designed to teach users about casino games, gambling strategies, bankroll management, and responsible gaming practices. The Services are intended solely for entertainment and educational purposes.
3.2 No Real Money Gambling
THE SERVICES DO NOT INVOLVE REAL MONEY GAMBLING. No actual money is wagered, won, or lost through the use of our Services. All gameplay is simulated for educational and entertainment purposes only.
3.3 No Guarantee of Success
IMPORTANT DISCLAIMER: The strategies, techniques, and information provided through the Services are for educational purposes only. We make no representations, warranties, or guarantees that:
- You will achieve any particular results at real casinos
- Any strategy taught will be profitable or successful
- Card counting or other techniques will be permitted at real casinos
- Skills learned through the Services will translate to real-world success
CASINO POLICIES: Many casinos prohibit or restrict card counting and other advantage play techniques. Casinos reserve the right to refuse service, ask players to leave, or ban players for any reason. The Company is not responsible for any consequences you may face at real casinos as a result of applying techniques learned through our Services.
3.4 Components of Services
The Services include:
- The Casino Quest mobile application (iOS and Android)
- The Casino Quest web application
- Individual game applications (Unity-based casino game simulations)
- Community features including forums and chat
- Educational content and training tools
4. ACCOUNT REGISTRATION
4.1 Account Creation
To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Create a strong, unique password
- Not share your account credentials with any third party
- Immediately notify us of any unauthorized use of your account
- Not use another user's account without permission
4.3 Account Responsibility
You are solely responsible for all activity on your account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to protect your account credentials.
5. SUBSCRIPTION AND PAYMENT TERMS
5.1 Subscription Model
Access to the core Casino Quest application requires an active subscription. Your subscription grants you access to the Services for as long as your payments remain current.
5.2 Payment Authorization
By subscribing to the Services, you authorize us (or our third-party payment processor) to charge your designated payment method on a recurring basis according to your selected subscription plan.
5.3 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our support team.
5.4 Price Changes
We reserve the right to change subscription prices at any time. Price changes will be communicated to you in advance and will take effect at the start of your next billing period following notice.
5.5 Taxes
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes, levies, or duties.
6. GAME PURCHASES
6.1 Individual Game Pricing
Individual casino game applications are available for purchase at a one-time fee of $19.99 USD per game. This purchase grants you a perpetual license to use the game subject to the terms of this Agreement.
6.2 Free Trials
Certain games may offer free trial periods. At the conclusion of the trial period, you must purchase the game to continue access.
6.3 No In-App Purchases
The Services do not include in-app purchases or virtual currency systems. All pricing is transparent and disclosed at the time of purchase.
7. REFUND POLICY
7.1 Refund Window
You may request a full refund of any purchase within seventy-two (72) hours of the original transaction. To request a refund, contact our support team at [email protected] with your order details.
7.2 No Refunds After 72 Hours
After the 72-hour refund window has passed, all sales are final and no refunds will be issued.
7.3 Termination for Cause
If your account is terminated due to violation of this Agreement, Community Guidelines, or any applicable laws:
- No refund will be issued for any subscription fees paid
- No refund will be issued for any game purchases
- Your subscription will be immediately terminated
- You will lose access to all Services and content
7.4 Refund Processing
Approved refunds will be processed within 5-10 business days and returned to the original payment method.
8. LICENSE GRANT
8.1 Limited License
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
- Download, install, and use the Services on devices you own or control
- Access and use the features and functionality of the Services
- Create and store personal data within the Services
8.2 License Restrictions
You may not:
- Copy, modify, or distribute the Services or any content therein
- Reverse engineer, decompile, or disassemble any part of the Services
- Remove, alter, or obscure any proprietary notices
- Use the Services for any commercial purpose without our express written consent
- Rent, lease, lend, sell, or sublicense the Services
- Use automated systems, bots, or scripts to access the Services
- Circumvent any access controls or usage limits
- Use the Services in any manner that could damage, disable, or impair our servers or networks
8.3 Reservation of Rights
All rights not expressly granted herein are reserved by the Company. The Services and all content therein are protected by copyright, trademark, and other intellectual property laws.
9. USER-GENERATED CONTENT
9.1 Types of User Content
The Services allow you to create, store, and in some cases share various types of content:
Private Content:
- Personal goals and objectives
- Account information
- Trip plans and budgets
- Session logs and results
Public Content:
- Shared strategies
- Tracker results and statistics
- Forum posts and discussions
- Chat messages
9.2 Ownership of User Content
You retain all ownership rights in the content you create ("User Content"). By posting, uploading, or sharing User Content through the Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:
- Host, store, and display your User Content
- Reproduce and distribute your User Content as necessary to provide the Services
- Modify or adapt your User Content for technical purposes (such as formatting for different devices)
- Use your public User Content for promotional purposes in connection with the Services
9.3 Content Representations
By submitting User Content, you represent and warrant that:
- You own or have the necessary rights to the content
- The content does not infringe any third party's intellectual property rights
- The content does not violate any applicable laws
- The content complies with our Community Guidelines
9.4 Content Removal
We reserve the right, but have no obligation, to monitor, review, and remove User Content at our sole discretion. We may remove content that violates this Agreement, our Community Guidelines, or applicable laws.
10. COMMUNITY GUIDELINES AND PROHIBITED CONDUCT
10.1 Community Standards
When using community features (forums, chat, public sharing), you agree to:
- Treat other users with respect and courtesy
- Engage in constructive and relevant discussions
- Keep content appropriate for a general audience
- Report violations of these guidelines
10.2 Prohibited Conduct
You agree NOT to:
Harmful Content:
- Post content that is abusive, threatening, harassing, or bullying
- Share content that promotes violence or discrimination
- Post sexually explicit or pornographic material
- Share content that exploits minors in any way
Deceptive Practices:
- Impersonate any person or entity
- Misrepresent your affiliation with any person or entity
- Spread false or misleading information
- Engage in phishing or social engineering
Illegal Activities:
- Promote or facilitate illegal gambling
- Advertise illegal services or products
- Share content that violates any applicable laws
- Encourage others to violate laws or regulations
Platform Abuse:
- Spam, flood, or post repetitive content
- Use the Services to distribute malware or viruses
- Attempt to gain unauthorized access to other accounts or systems
- Interfere with other users' enjoyment of the Services
- Exploit bugs or vulnerabilities in the Services
Commercial Misuse:
- Advertise products or services without authorization
- Solicit other users for commercial purposes
- Use the Services to promote competing products
10.3 Content Moderation
We employ post-moderation practices with automated filtering for certain prohibited language. Reported content will be reviewed by our moderation team. We reserve the right to:
- Remove content that violates our guidelines
- Issue warnings to users
- Temporarily suspend accounts
- Permanently ban users for severe or repeated violations
10.4 Reporting Violations
If you encounter content or behavior that violates these guidelines, please report it using the in-app reporting features or by contacting our support team.
11. INTELLECTUAL PROPERTY
11.1 Company Intellectual Property
The Services, including all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software), are owned by the Company or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
11.2 Trademarks
"Casino Quest," "CEI Limited," and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. You may not use such marks without our prior written permission.
11.3 Third-Party Content
The Services may contain content licensed from third parties. Such content is subject to the intellectual property rights of those third parties.
11.4 Feedback
If you provide us with any feedback, suggestions, or ideas regarding the Services ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without compensation or attribution to you.
12. PRIVACY AND DATA PROTECTION
12.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using the Services, you consent to the practices described in the Privacy Policy.
12.2 Data Collection
We collect the following types of information:
Account Information:
- Email address
- Username and display name
- Account preferences
Activity Data:
- In-game activity and statistics
- Session logs and results (as entered by you)
- Feature usage patterns
Technical Data:
- Device information
- Log data and analytics
12.3 Data Use
We use collected data to:
- Provide and maintain the Services
- Improve and personalize your experience
- Communicate with you about your account
- Ensure security and prevent fraud
- Comply with legal obligations
12.4 Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
13. GDPR COMPLIANCE (European Users)
13.1 Applicability
This section applies to users located in the European Economic Area (EEA), United Kingdom, or Switzerland.
13.2 Legal Basis for Processing
We process your personal data based on:
- Contract: Processing necessary to provide the Services
- Legitimate Interests: Processing for business operations, security, and improvement
- Consent: Where you have provided explicit consent
- Legal Obligation: Processing required by law
13.3 Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate personal data.
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You may request that we limit how we use your data.
- Right to Data Portability: You may request your data in a machine-readable format.
- Right to Object: You may object to processing based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
13.4 Data Retention
We retain your personal data for as long as your account is active or as needed to provide Services. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.
13.5 International Transfers
Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.
13.6 Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]
13.7 Supervisory Authority
You have the right to lodge a complaint with a supervisory authority in your country of residence.
14. CCPA COMPLIANCE (California Users)
14.1 Applicability
This section applies to California residents and supplements our Privacy Policy with information required by the California Consumer Privacy Act (CCPA).
14.2 Categories of Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (email address, username)
- Internet or network activity (usage data, device information)
- Geolocation data (general location based on IP address)
- Inferences drawn from the above
14.3 Your Rights Under CCPA
Right to Know: You may request disclosure of:
- Categories of personal information collected
- Categories of sources of information
- Purpose for collecting information
- Categories of third parties with whom we share information
- Specific pieces of personal information collected
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
14.4 Exercising Your Rights
To exercise your CCPA rights, contact us at: [email protected]
We will verify your identity before fulfilling requests. You may designate an authorized agent to make requests on your behalf.
14.5 Response Timing
We will respond to verifiable requests within 45 days, with a possible 45-day extension if necessary.
15. DISCLAIMERS
15.1 "As Is" Basis
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF CONTENT
- UNINTERRUPTED OR ERROR-FREE OPERATION
15.2 Educational Content Disclaimer
The educational content, strategies, and information provided through the Services:
- Are for informational and entertainment purposes only
- Do not constitute professional gambling advice
- Do not guarantee any particular results
- May not be legal or permitted in all jurisdictions or casinos
15.3 No Professional Advice
The Services do not provide professional, legal, financial, or gambling advice. You should consult appropriate professionals before making decisions based on information obtained through the Services.
15.4 Third-Party Content
We are not responsible for any third-party content, links, or services referenced in or accessible through the Services.
15.5 Casino Disclaimer
IMPORTANT: Real casinos operate under different rules than our simulations. Casinos may:
- Use different rules, odds, or procedures than those taught in our Services
- Prohibit or restrict techniques such as card counting
- Remove, ban, or refuse service to players for any reason
- Alter game conditions without notice
We strongly encourage you to:
- Familiarize yourself with the specific rules of any casino you visit
- Understand that casino personnel may take action against advantage players
- Gamble responsibly and within your means
- Seek help if gambling becomes problematic
16. LIMITATION OF LIABILITY
16.1 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CEI LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES
- DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
- DAMAGES RESULTING FROM ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES
- DAMAGES RESULTING FROM ANY BUGS, VIRUSES, OR THE LIKE TRANSMITTED THROUGH THE SERVICES
- DAMAGES RESULTING FROM ANY ERRORS OR OMISSIONS IN ANY CONTENT
16.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:
- THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR
- ONE HUNDRED DOLLARS ($100 USD)
16.3 Basis of the Bargain
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (WHETHER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE A FUNDAMENTAL PART OF THE AGREEMENT BETWEEN YOU AND US.
16.4 Jurisdictional Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
17. INDEMNIFICATION
17.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless CEI Limited and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your access to or use of the Services
- Your violation of this Agreement
- Your violation of any third-party right, including intellectual property, privacy, or publicity rights
- Your User Content
- Any activity under your account
- Your violation of any applicable laws or regulations
- Any dispute between you and another user of the Services
17.2 Indemnification Procedure
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of any such claims.
18. TERMINATION
18.1 Termination by You
You may terminate your account at any time by:
- Using the account deletion feature in Settings
- Contacting our support team at [email protected]
Upon termination, you will lose access to all Services and your private data will be deleted in accordance with our data retention policies.
18.2 Termination by Us
We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including:
- Breach of this Agreement
- Violation of Community Guidelines
- Violation of applicable laws
- Fraudulent or illegal activity
- Extended period of inactivity
- Discontinuation of the Services
18.3 Effect of Termination
Upon termination:
- Your license to use the Services is immediately revoked
- You must cease all use of the Services
- We may delete your account and data
- Provisions that by their nature should survive will survive (including Sections 11, 15, 16, 17, 19, and 20)
18.4 No Refund Upon Termination for Cause
If your account is terminated due to your violation of this Agreement, no refund will be provided for any subscription fees or purchases.
19. GOVERNING LAW AND JURISDICTION
19.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law provisions.
19.2 Jurisdiction
You agree that any legal action or proceeding arising out of or relating to this Agreement or the Services shall be brought exclusively in the state or federal courts located in Clark County, Nevada. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
20. DISPUTE RESOLUTION
20.1 Informal Resolution
Before filing any formal legal claim, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will attempt to resolve the dispute within sixty (60) days.
20.2 Binding Arbitration
If we cannot resolve a dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules.
20.3 Arbitration Procedures
- Arbitration will be conducted in Clark County, Nevada, or via telephone/video if mutually agreed
- The arbitrator shall apply Nevada law
- The arbitrator's decision shall be final and binding
- Judgment on the arbitration award may be entered in any court of competent jurisdiction
20.4 Class Action Waiver
YOU AND CEI LIMITED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
20.5 Exceptions
The following claims are not subject to arbitration:
- Claims for injunctive or equitable relief
- Claims related to intellectual property infringement
- Small claims court actions
20.6 Opt-Out
You may opt out of the arbitration and class action waiver provisions by sending written notice to [email protected] within thirty (30) days of first accepting this Agreement. Your notice must include your name, address, and a clear statement that you wish to opt out.
21. GENERAL PROVISIONS
21.1 Entire Agreement
This Agreement, together with the Privacy Policy and Community Guidelines, constitutes the entire agreement between you and CEI Limited regarding the Services and supersedes all prior agreements and understandings.
21.2 Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
21.3 Waiver
Our failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision.
21.4 Assignment
You may not assign or transfer this Agreement or your rights hereunder without our prior written consent. We may assign this Agreement without restriction.
21.5 Notices
We may provide notices to you via email, in-app notifications, or by posting on the Services. You may provide notices to us at the contact information below.
21.6 Force Majeure
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
21.7 Relationship of Parties
Nothing in this Agreement creates any agency, partnership, joint venture, or employment relationship between you and us. Neither party has authority to bind the other.
21.8 Third-Party Beneficiaries
This Agreement does not create any third-party beneficiary rights except as expressly provided herein.
21.9 Export Compliance
You agree to comply with all applicable export and import laws and regulations.
21.10 Government Users
If you are a U.S. government entity, the Services are provided with "Restricted Rights" and use, duplication, or disclosure is subject to applicable regulations.
22. CONTACT INFORMATION
For questions, concerns, or notices regarding this Agreement:
CEI Limited
Email: [email protected]
Support: [email protected]
Privacy Inquiries: [email protected]
23. ACKNOWLEDGMENT
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT:
- You have read and understand this Agreement
- You are at least 18 years of age
- You agree to be bound by this Agreement
- You understand that Casino Quest is for educational and entertainment purposes only
- You understand that no real money gambling is involved
- You understand that success in our simulations does not guarantee success at real casinos
- You understand that casinos may prohibit techniques taught in our Services
- You have read and agree to our Privacy Policy and Community Guidelines
© 2026 CEI Limited. All rights reserved.
This document was last updated on January 7, 2026. Previous versions are available upon request.